This results in your phone getting disconnected from the cellular tower, and trying to connect with another cellular tower, which may not have the problem. Enable and Disable AirPlane ModeĪt times, you may face an issue because your iPhone is connected to a mobile tower that may be overloaded with connections.Īn easy way to switch mobile towers is by enabling AirPlane mode, waiting for 10 seconds, and turning disabling it. I tend to put my iPhone XS Max in AirPlane mode when I am taking a video to prevent calls from stopping the video. You may also want to check if AirPlane mode is disabled. If the mobile data icon is grayed out then tap the icon and wait for it to turn green to turn on Mobile data, and the issue that you were facing with Cellular data not working should be fixed.If mobile or cellular data is enabled, the mobile icon should be green. Check if Mobile or Cellular Data has been enabled.Swipe down from the right to access the Control Center.So just to be doubly sure, follow these steps: While we know most of you might have already checked it, we have come across a surprising number of people who face the issue where mobile data is not working, where they have disabled Mobile Data, and forgotten to toggle it back on. Here are 7 solutions you should try to fix the mobile data or mobile data not working problem on your iPhone XS or iPhone XS Max.
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How to Fix Mobile Data (3G/4G/LTE) Not Working on Your iPhone XS or iPhone XS Max
These tips have helped our readers in the past.Īs we had briefly mentioned in our iPhone XS Max review, the new iPhones come with extra antenna bands compared the iPhone X, so we were expecting improved mobile data speeds, but some iPhone XS and iPhone XS Max users are instead reporting problems with mobile data.īut the good news in most cases based on our experience you should be able to resolve the issues without needing to visit the Apple Store. In this article, we provide several troubleshooting tips to fix problems where mobile data (3G, 4G or LTE) is not working on your iPhone XS or iPhone XS Max.